Refund and Returns Policy for 1st Remnant
Thank you for shopping with us! We value your satisfaction and want to ensure a smooth experience. Please review our Refund and Returns Policy below:
1. Digital Product Policy: All purchases of eBooks are final. Once an eBook is downloaded or accessed, it cannot be returned or exchanged.
2. Defective Products: If you encounter any issues with the eBook you purchased, such as formatting errors or file corruption, please contact our customer service within 14 days of the purchase. We will investigate the matter and provide a replacement if necessary.
3. Customer Service: To request assistance or report any issues, please reach out to our support team at info@1st-remnants.com with your order details.
4. Refunds: Please note that we do not offer refunds for digital products unless they are defective. If a refund is approved, it will be processed to the original payment method used during the purchase.
5. Changes to the Policy: We reserve the right to modify this policy at any time. Any changes will be posted on our website, so please review it periodically.
Thank you for understanding our refund and return policies. We appreciate your support and hope you enjoy your eBook!